The organization has recently come to known the shocking incidents where mere 7 days’ delay for the payment of electricity bill by the consumers in Pune resulted in disconnection of electricity supply without serving them any type of written notice. The aggrieved people were also left unanswered by the MSEB staff who argued that auto generated SMS sent by them is sufficient notice for disconnecting the electricity for payment default. After observing the hardships faced by the common people the organization has decided to publish the information about the rule related to the disconnection of the electricity supply.
The central act which deals with & is applicable all over India related to electricity issues is known as The Electricity Act 2003. The act above mentioned can be downloaded from the following link-
The Electricity Act 2003.Pdf
The Section 56 of the act which makes provisions for the mandatory written notice prior to disconnection of the electricity supply is as follows-
Thus the S.56 of the Indian Electricity Act 2003 clearly makes it mandatory for the supplier companies all over the country to serve 15 day’s prior ‘Written Notice’ to the consumer before disconnecting his electricity connection for default of payment of the electricity bill.
The Maharashtra State Electricity Board (MSEB) on their official website have also confirmed this fact in their online ‘Consumer Rights’ section that ‘the consumers have right to get the 15 day’s prior notice before disconnection of their connection for default of payment’ as follows-
The link of the MSEB’s consumer right above mentioned is as follows-
(*Click Electricity Consumer Rights Option after opening the link).
Thus it is clear that the private or public electricity suppliers all over the India cannot disconnect the electricity connection of the consumers for default of the non payment as per their whims and fancies. It is pertinent to note that the same officers fail to perform their official duties against corporate giant and politicians who do not pay the electricity bills over the years in spite of repeated ‘reminders’. The purpose of this article is to help the common people who forget to pay the electricity bills for some inevitable reasons and face sudden hardships because of the disconnection of the electricity without any prior notice by the concerned staff as per their whims and fancies.
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